Impulse doesn't necessarily lead to trouble - BenQ BenQ i701 projection experience and Jingdong after-sale maintenance experience

It is said that impulsiveness is a devil, but sometimes impulsiveness can also bring unexpected results. For example, BenQ i701 is completely impulsive and has no plans to spend. Now it is quite cool to use, because children's paper is still small, and for some time it is still Can not go to the cinema, at home to enjoy the big screen pack rush, is also very pleasant

Saying that during the double 11 period last year, Zhang Aunt of my family frequently pushed home projections, adding all previous measurements of various screenless TVs, and letting boiled even the long grass but as a standard Libra man, without investigating orders for a few thousand dollars. It's incredible for the big-ticket goods, but this time, the broiler really did it and the catalyst for the whole purchase was the 24th period of the dog's white bars and the main character was the goods.

The resolution of 1080P is fully enough for the next period of time. The 6-speed 6-segment color wheel effectively enhances the color saturation while avoiding the rainbow phenomenon of DLP projection. The interface is rich in terms of computation and the brightness of 2200 lumens is known. Do not fear the ambient light, but fearless depends entirely on the user's acceptance, not the manufacturer said

External articles

At that time, the renovation of the new home was carried out to the oil industry stage. Impulse consumption did not consider how to place the projector after it was bought. It was not even thought of lifting. Because the previous hydropower reform did not stay at the line, it was so capricious that it was based on whether or not 37=21. First buy a cool day to say the principle, this guy went home. At that time, the previous home was very untidy and could not find a suitable place to open the box.

The overall design is sleek without edges and corners, the color is a wild, any home style will not be unexpected

Host control area, 10 buttons, but basically only use the power button. Painted fuselage cannot accept any violent treatment, which will be mentioned later in the after-sales section

Focus and zoom control

antenna

One side of the fuselage speakers and fans

Interface is sufficient, no USB3.0 is a bit

Pure glass optical lens

Lens close-up and bottom bracket

Randomly presented 3 pairs of 3D glasses

Backlit remote control seems to be very tall, but the tall place is also limited to backlighting. It is simply not optimized for operation. It is simply that the remote control is easy to use.

Different projection distances, the projection distance of the halogen cooks is about 4.5 meters, 150 inches is certainly there

Inner articles

Save the redundant and tedious setup process and go straight to the subject

The position of the projection is the large white wall (length 3.6 or height 2.9) in the living room part of the article without decoration. Not to mention that it was not on the projection screen. It was said in front, and impulse consumption was not considered at all.

All of the following screen shots are shown directly, without any modification (projection and the wall about 30 degrees from the side of the cast, after the film was found, it seems that there is a loss of oblique, objective will be about it)


After entering the main interface of the system, under the full dark environment, no clarity or color can be said

A practical side-projection function, trapezoidal correction is easy to use

Various function settings, image modes are standard, user 2, movie, bright mode, a total of 5 kinds, although there is no way to compare with Dafa, but after all, is a projection, better than nothing! (I have not changed the camera parameters, how to shoot it will be different?)

Resource classification

The wealth of self-contained system resources can be seen from the children's section, and even my son's favorite Bevan is not

However, if you buy a projector, you can send a VIP for one year, and then all the resources of the original 5 blocks can be read, and it is OK.

VIP movie resources are relatively new

There are not many resources in the 3D area, but it is not enough to experience 3D effects. Find it yourself

Anime resources

The legendary Jingdong Micro-Links is easy to set up.

But you said that you can use a mobile phone as a remote control. You can guarantee that I will not kill you. I press a button and have a buffer.

Test articles


Color test, pure and bright colors, or good

The overall picture looks clear and grain-free, with partial zoom in, you can clearly see the pixels

Static picture, color, level, details and other overall performance is still acceptable

The character is natural and the hair is full of texture

The big sisters who love to see again come again

Dafa’s test screen shot was performed in vivid mode, so it was different from i701. I701's configuration to play general 4K video is still competent, but some of the resources required for configuration is a bit stretched for testing purposes only, see 4K certainly use TV

The overall color performance is good, but compared to the larger method, there is a certain gap between the details of the image, the details of the shadows and the color transition. This is a projection, the effect is almost on the line, mainly the picture is big, cool, what kind of bike!

This picture is rich in color, pure color, bright, local details do not force ~

1080P MV performance is remarkable, frankly speaking, the effect of 720P and 1080P sources at far enough distance is not so obvious.

1080P "Looking for the Dragon", a mass of dead black appeared

1080P Kung Fu Panda

1080P "Need for Speed", how can a "cool" character, racing scenes and large scenes will shake the interpretation of the incisive. Do not say that shocking is not the same as the effect of the cinema, because it is certain, but the family projection is a more compromise choice of shock and comfort, the cinema has a lie ticket?

LG's 3D Mask

Turn on left and right 3D mode

3D mode is on

The super run jumped out of the screen and it was already in sight (who can tell me how to take the real 3D effect)

Test results for different lighting effects. In turn, the brightest white light - the brightest yellow light - medium brightness white light - the lowest brightness white light. After reading this, do you still fear the ambient light? This is less than the effect of the brightest light. I cannot stand it!

With regard to the effects of the self-contained sound, this is a part of the metaphysics that varies from person to person, so we don't comment too much on it. This is enough for the fungus users who do not require very high sound effects. External speakers are so troublesome, I'm lazy!

Overall usage summary:

advantage:

1. The main parameters and configuration of the mainstream are basically realized.

2, bright images, high sharpness, colorful, high degree of reduction, the overall performance is good;

3, as long as the space is large enough, the big screen brings shock beyond your imagination;

4, 3D excellent results;

5, side cast function and practical.

insufficient:

1. The remote controller is really hard to use, especially when controlling movie playback, pause, and fast forward!

2, Jingdong micro-joint chicken ribs, but also need to continue to optimize!

3, the machine running in the process of severe fever, winter in the small heater, the summer performance worth the wait!

4, the relative lack of free resources ah ~

5, (for symmetry) the lack of details in the dark part of the image (bone in the egg)

Originally written here should be finished, but still want to share with you about this machine Jingdong repair after-sales and rights protection experience, do not want to see rewards can end

Repair and rights protection

Fault phenomenon

When this machine was received, the connection to wifi was not very smooth. At that time, the retort home was a NETGEAR router. After various attempts, it was found that the connection was only successful after canceling the access password, but the speed was moving! So submit a JD replacement application (also within 7 days), BenQ's technical staff contact halogen cook said, did not encounter such a situation, with the replacement of the router test ~ seen the case of mobile phone pick the router, but the projection also pick? Netnet is not a minority, holding a half-hearted attitude, accepting the requirements of BenQ technical personnel, and then find a Lei Ke routing, put on, really connected, but the speed is still surprisingly slow , but because of the renovation, they did not care so much, so they used it.

There was a problem

One month or so after the machine arrived, the wifi function suddenly crashed, and it was impossible to connect. Therefore, a request for rework was sent to JD. As of yet, everything was still in accordance with the procedure. Jingdong's after-sales customer service informed that the return of the projector to the factory would take up to 30 days (not 30 working days).

Outbreak of conflict

The reason why the contradiction broke out was due to the following points:

1, after the failure, Zhuo Zuo think right, the fundamental reason is that the original refused to exchange caused, the problem has been hidden, but BenQ manufacturers shirk technology, refused to change applications, directly leading to the occurrence of machine failure, so the complaint (1), and Facts have proved that it is not a router compatibility problem. After the replacement of the wifi board is completed, the original mesh router wireless network can be successfully connected.

2. The unlimited patience of the broilers was endlessly waiting. The 30-day maintenance period would have been very long. However, by the time limit, the machine had not been repaired, so the complaints (2).

3, the machine repaired back, when the halogen cook to open the moment of packaging, stunned, the machine paint surface, a lot of stains and scratches, then complaints (3).

process result

Complaint (1), Jingdong acknowledged the fact of refusal to apply for a replacement, and made a small amount of compensation for delaying the use of boiled food;

Complaint (2), identified the cause of the delay, BenQ had already repaired the machine after more than 10 days after the sale, but due to the communication and coordination issues between the two parties, Jingdong did not promptly remove the machine, clarify the responsibility, and provide small compensation.

Complaint (3), for this issue is not tolerable stew, initially insisted on the attitude to change or return machine, here have to praise, Jingdong customer service professional, the entire process of customer service professionals have been actively follow up the issue, And letting Braised feel like it is standing on the consumer's behalf to deal with this problem (whether it is true or not, but this feeling is really important, and then the uncomfortable mood will also become even in front of such customer service), Moreover, due to the approach of the New Year, Luozhu did not have the energy to continue to entangle them, and finally accepted Jingdong's compensation plan.

in conclusion:

1, for the commodity problem, if not completely do not understand, we must adhere to their own judgments, or to lose is his own, because not all manufacturers will consider the interests of users!

2, Zhuo Jing thinks that Jingdong's attitude to handling problems is positive, compared with some other major electricity providers win! (Individuals think that Amazon is also okay, and some of them are huh, huh). Compensation is not an end, but at the very least, it reflects its attitude of actively solving problems.

3, BenQ Jingdong after-sales is not authorized, it is necessary to return to the factory maintenance, so there have been delays and scratches, such as LG, Huawei and other brands, Jingdong has authorization, that after-sales maintenance experience, very good! PS: Before this article was written, the LG G3's pre-insured repairs, from the removal of the product, to the completion of the repairs, were returned to the boiled hands for only 3 days, and the packaging was protected very well!

4, encourage everyone to fully use their rights, normal rights protection!

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